Contact & Support
Have a question about our data or ideas to help the community? We would love to hear from you.
Email Us Directly
For general inquiries, data questions, partnership proposals, or technical bug reports, please reach out to:
We aim to respond to inquiries within 24 to 48 business hours.
Official Health Lines
Frequently Asked Questions (FAQ)
Where does the emergency wait time data come from?
All wait times and hospital statistics are sourced from public open data feeds published by the Government of Quebec through Données Québec and the Ministère de la Santé et des Services sociaux (MSSS).
How frequently is the data updated?
Our systems pull refreshed data hourly to match the latest updates released by health authorities across Quebec.
What should I do if my health issue is non-urgent?
For non-life-threatening medical issues, you can call 811 (Info-Santé) 24/7 to speak with a registered nurse, or book an appointment at a walk-in medical clinic via Clic Santé or RVSQ.
How can I report an issue or suggest a feature?
You can email us directly at contact@waitlessqc.com. We actively review all suggestions and data discrepancy reports.